Message usIdentity
You deal with Lost Watches, operated by Lost Designer Pty Ltd from its Toorak location.
Your watch.
Your information.
A safe sale depends on clear identity, authority to sell, private handling of information, professional inspection and an agreed handover and payment process.
Registered dealerPrivate enquiryDirect purchase
Ownership
We may request identification and evidence that a seller is authorised to transfer the watch.
Authentication
After acceptance, the physical watch completes routine authentication and matching checks.
Payment
Handover, paperwork and payment details are confirmed directly before ownership changes.
Before anything movesThe form starts
The form starts
your quote.
Submitting photographs does not transfer ownership, commit you to a sale or instruct you to ship the watch. A person reviews the information and sends your quote or asks for any additional detail needed.
After you accept, the appropriate handover is agreed privately. Do not send or bring a watch based only on an automated message or an unsolicited instruction claiming to come from us.
Verify unexpected requests
If a message changes payment, delivery or account details unexpectedly, pause and call 03 9522 9884 using the number published on this website.
Identity and authority
Why ownership checks matter.
Luxury watches are portable, high-value assets. Reasonable checks protect the genuine owner, the buyer and the integrity of the transaction.
Seller identity
Identification may be required before a purchase is completed. Details must match the person or authorised entity selling the watch.
Authority to sell
For inherited, company-owned or third-party watches, supporting information may be needed to show who can authorise the transfer.
Watch records
Reference, serial, service and purchase information can assist identification and record-keeping but do not replace inspection.
Transaction record
The final watch, agreed price, seller and payment details should be clear before the transaction is completed.
Private informationShare details through
Share details through
the right channel.
- Do not publish a complete serial number publicly
- Remove unrelated personal documents from photographs
- Use the private quote form for watch images
- Verify any unexpected change by telephone
- Read how enquiry data and photographs are handled
Security questions
Before handover.
Should I send my watch after submitting the form?+
No. The form starts a private quote request. Wait until our team has spoken with you and confirmed the appropriate handover arrangements.
Do you need my full serial number online?+
A reference and clear photographs are useful initially. Sensitive serial information can be provided privately if needed; do not publish a complete serial number publicly.
Why might identification or ownership documents be required?+
A direct buyer may need to confirm the seller’s identity, authority to sell and transaction records for fraud prevention and applicable second-hand dealer obligations.
How is an online quote confirmed?+
Your quote is based on the information and photographs you submit. After acceptance, we complete routine authentication and ownership checks. If a material difference is found when the watch is received, we contact you before any change is made.
Request a private quote.
You remain free to ask questions and decline any quote. Lost Watches buys directly.
Tell us about your watch